PRIVACY POLICY
This Privacy Policy explains how Iridium Private Pty Ltd (Australia) and Ascend International Advisory FZCO (UAE) ("we," "us," or "our") collect, use, store, and share your personal information when you use our services, including visiting our websites, purchasing products or subscriptions, or engaging with our other services.
If you do not agree with our practices, please do not use our services. For any questions or concerns, please contact us at the email addresses provided below.
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and payment details when you make purchases or contact us. We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric information. If you provide such information voluntarily (e.g., in messages), it will be treated as personal information under this policy.
We also automatically collect certain technical information when you use our services, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies to improve your experience and analyze usage.
We use your information to:
Provide, manage, and improve our services and products.
Process orders, payments, and subscriptions.
Communicate with you about your transactions and support requests.
Send marketing communications if you have opted in (you may unsubscribe at any time).
Analyze and improve our website and services using analytics tools.
Protect against fraud and ensure security of our services.
We process your personal information in accordance with applicable laws:
In Australia, under the Privacy Act 1988 and Australian Privacy Principles, we process data based on your consent, contractual necessity, legitimate interests, or legal obligations.
In the UAE, we comply with the UAE Personal Data Protection Law, ensuring lawful, fair, and transparent processing, with consent obtained where required.
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, subscription management services, invoicing platforms, and marketing or analytics services. We do not sell your personal data to third parties for their own marketing purposes.
Where applicable, data may be processed outside your country, but we ensure adequate safeguards are in place to protect your information.
We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver relevant advertising. You can manage your cookie preferences via your browser settings, but disabling cookies may affect some functionalities of our services.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and accounting obligations. You may request deletion of your personal data; however, certain records may be retained as required by law.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is completely secure, and use of our services is at your own risk.
Our services are not directed to children under 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18 without parental consent, we will take steps to delete it.
Depending on your location, you may have rights including:
Accessing and correcting your personal information
Requesting deletion or restriction of processing
Withdrawing consent where processing is based on consent
Opting out of marketing communications
Analyze and improve our website and services using analytics tools.
Protect against fraud and ensure security of our services.
Currently, we do not respond to Do-Not-Track signals from browsers due to the lack of a uniform standard.
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated date. Significant changes may be communicated directly to you.
For any questions, concerns, or to exercise your privacy rights, please contact:
For Iridium Private Pty Ltd (Australia) : [email protected]
For Ascend International Advisory FZCO (UAE): [email protected]
How to Review, Update, or Delete Your Data
You may request access to, correction of, or deletion of your personal information by contacting us. We will comply with your requests as permitted by applicable laws, though some data may be retained for legal or legitimate business purposes.
This Privacy Policy is designed to comply with Australian and UAE data protection laws and reflects our commitment to safeguarding your personal information.